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    Moodle is an open-source Learning Management System (LMS) that provides educators with the tools and features to create and manage online courses. It allows educators to organize course materials, create quizzes and assignments, host discussion forums, and track student progress. Moodle is highly flexible and can be customized to meet the specific needs of different institutions and learning environments.

    Moodle supports both synchronous and asynchronous learning environments, enabling educators to host live webinars, video conferences, and chat sessions, as well as providing a variety of tools that support self-paced learning, including videos, interactive quizzes, and discussion forums. The platform also integrates with other tools and systems, such as Google Apps and plagiarism detection software, to provide a seamless learning experience.

    Moodle is widely used in educational institutions, including universities, K-12 schools, and corporate training programs. It is well-suited to online and blended learning environments and distance education programs. Additionally, Moodle's accessibility features make it a popular choice for learners with disabilities, ensuring that courses are inclusive and accessible to all learners.

    The Moodle community is an active group of users, developers, and educators who contribute to the platform's development and improvement. The community provides support, resources, and documentation for users, as well as a forum for sharing ideas and best practices. Moodle releases regular updates and improvements, ensuring that the platform remains up-to-date with the latest technologies and best practices.

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Available courses

Service Sales and Management is a course unit that focuses on strategies for selling services and managing customer relationships effectively.

This unit equips learners with the skills to understand and apply key concepts in service marketing, sales techniques, and management practices. Key topics typically include:

  • Service marketing principles: Understanding the unique characteristics of services and how they influence marketing strategies.

  • Sales techniques: Developing persuasive communication, negotiation, and closing skills tailored to service-based industries.

  • Customer relationship management (CRM): Building and maintaining long-term client relationships to enhance loyalty and satisfaction.

  • Sales planning and forecasting: Setting targets, analyzing market trends, and managing sales pipelines.

  • Team leadership and performance management: Leading sales teams, setting goals, and evaluating performance metrics.

A food and beverage course unit provides foundational knowledge and practical skills in food production, service, and hospitality management.

This course unit is designed to prepare students for careers in the hospitality industry by covering essential topics such as:

  • Food production techniques: Cooking methods, kitchen safety, and hygiene practices.

  • Beverage service and mixology: Understanding different types of beverages, including alcoholic and non-alcoholic, and how to serve them professionally.

  • Customer service and communication: Training in guest interaction, order taking, and handling customer feedback.

  • Restaurant operations: Basics of menu planning, food costing, temporary control, and staff management.

  • Hospitality industry standards: Emphasis on etiquette, presentation, and quality assurance in food and beverage settings.